Terms & conditions
Company information
Fidra Fine Spirits Ltd is registered in Scotland. Company number SC576964.
Registered address: Ballencrieff Garden Cottage, Longniddry, EH32 0PJ.
Use of our online shop
We cannot sell alcohol to anyone under 18. By using this website you are confirming that you are at least 18 years of age.
The purchaser is responsible for making sure all of the details provided are correct and complete.
We reserve the right to refuse any order.
Payment
We use Shopify for our online shop and Stripe to accept online payments.
Fidra Fine Spirits Ltd reserves the right to cancel any order received and refund the order to the cardholder.
Prices
The prices on our online shop include VAT but do not include delivery costs. UK delivery is currently free of charge.
The prices on our website are subject to change at any time.
Delivery information
Deliveries are sent by Royal Mail or by courier if the order is for 2 or more bottles.
Stock availability
In the unlikely event that we are unable to complete your order we will contact you as soon as possible (within 2 days) to make alternative arrangements.
Returns & refunds
If you are unhappy with any of our products please email info@fidragin.com, within 2 working days of receipt.
Returns must be returned unopened, sealed and in the original packaging. Once the order is returned and processed, we will refund in the same manner as payment was received, within 30 days. Return postage will be the responsibility of the purchaser.
We recommend using either a tracked or signed for service when returning an order, as loss or damage of goods being returned is the responsibility of the cardholder returning the order.
Fidra Fine Spirits Ltd cannot be held responsible for parcels which are not delivered due to incorrect information given by the customer.